I help companies that have technical or learning content that takes them too long to create, manage, update, or publish. I also place an emphasis on creating usable, findable content.

  • Streamline your content creation process.
  • Develop a content strategy that emphasizes the proper tools, processes, and single sourcing strategies for your requirements.
  • Audit content for quality and conversion concerns.
  • Re-write your content for maximum usability.

I specialize in DITA or pre-DITA content and task-based documentation (with an emphasis on usability and minimalism).


Jacquie Samuels




Planning on putting more effort into documentation? Use the Calculator for Support Savings to see how much Support savings your company would realize.

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